Retention Consultant – Bournemouth – Up to £23k Basic
Hours: Full Time
Salary: £21,000 - £23,000
£21,000 – £23,000
Great Company, Incentives and Benefits
Bournemouth Town Centre
Our client is looking for an experienced Retention Consultant to join their busy office in Bournemouth Town Centre. You will be working Monday – Friday, 9am – 6pm, alongside the customer service team where you will be taking incoming calls from existing customers. Your main focus will be to retain business and ensure everyone who calls is happy with the service.
Retention Consultant’s Key Responsibilities
- Taking incoming calls from existing customers
- Noticing opportunities to upsell
- Cross and up selling where necessary
- Resolving any requests or queries
- Retain business
- Give an excellent level of customer service
- Attention to detail
Retention Consultant’s Key Skills
- Excellent communication skills, verbal and written
- Professional and positive attitude
- A good listener and empathetic
- Computer literate
- Ability to learn quickly
If you have experience in Sales or Retentions and are interested in this Retention Consultant role – Apply Now
LVB Recruitment do receive high volumes of applications and sometimes we are unable to speak to everybody.
We would like to make you aware that if you don’t hear from us within 7 days, please understand that on this occasion your application has been unsuccessful. We will keep your details on our system for consideration of any other positions that may be suitable.
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If you are interested in this or any other roles or would just like to talk to a consultant, please contact use using the form below.